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"It is a great service, and I will continue to recommend."
Blake W – Vancouver, BC, July 2010
"Everything was fantastic. Would have liked a few more boxes, but realizing as we get settled that a lot of stuff is being tossed, so it would have worked out fine."
Martin M – Vancouver, BC, June 2010
"Excellent idea to going green. The containers are sturdy and the accompanying dolly, easy to navigate. I would recommend this company to all who are moving."
Cherie D – North Vancouver, BC, June 2010
"I just wanted to say thank you again for your help with my recent move. I think the service you provide is fantastic, and while I hope that I won't have to move again for a while, when the time comes I'm definitely not using boxes. The crates were so convenient and easy to use, and I felt much more confident that there wouldn't be any moving-related casualties."
Amanda B – Richmond, BC, May 2010
"I would like to thank you and you staff. Your product is the best thing to come along in moving since a buddy's pick up. I have moved 4 times in the last 10 years and 15 times in the last 25 years. I have used everything from garbage bags and cardboard boxes to foot lockers and duffle bags. This last move I moved a family of four with your product and I cannot fathom ever moving without your uniformed sized boxes again. From the storage of the yet to be used crates to the neat stacking of ones that are filled it removed 75% of moving stress. I would not hesitate to refer you to any family member or friend. Thank you once again."
Ty – Lynden, WA, April 2010
"“It's Your Move" is a fast, efficient, organized way to move. I would never go back to using cardboard boxes. The products provided are not only clean, and in good repair. They are tough, sturdy, and stackable for ease of moving and storage. We have moved 4 times in the last 3 years. This move, by far, was less stressful.
When the movers arrived, they were ecstatic when they seen the " It's Your Move " containers. They themselves stated that this makes their lives easy and the moves fast.
That said, " It's Your Move" not only provides as excellent customer service, it takes the stress out of moving. In my mind, it's a cost effective way to move, that is also environmentally friendly. It's a win win situation."
Colin C – Coquitlam, BC, April 2010
"Excellent customer service and extremely valuable insight on what you need for your move. No pressure or hassles. Dealing with this company
made the move much more easy."
Edward A – Surrey, BC, March 2010
"In our case, my wife and I made the brilliant decision to move in the middle of 28 days of straight shift work, with a 4 month old baby, and 2 dogs. The excitement of moving into our new house was quickly extinguished by the timing and work load of the move. Eric & Carrie’s moving crates saved us valuable time and effort searching for a sufficient number of boxes to complete our packing. They arrived clean, and with enough time to fill prior to our moving date. Even the moving company commented on how nice it was to have
uniform boxes to lift and stack, which made moving day as smooth as it could be. In addition to the crates, we found the stick-on labels and ‘heavy’ and ‘fragile’ stickers extremely useful. They made it easy to direct the movers to drop the crates in the correct room, and allowed us to find sought-after items in the plethora of crates afterwards. The moving crates saved us time, money, and stress all at a point where none could be spared. Eric, Carrie, thanks for your service. I would recommend you guys to anyone, and would use your service again.
"
Jamie P – Surrey, BC, February 2010
"The whole experience was great - we never used anything but cardboard boxes before, but thought we'd try it out! The people of It's Your Move were helpful and put out needs first! We will contact again for our next move."
Dayna K – Langley, BC, February 2010
"Awesome. Have been telling all of our friends how great it was, and the movers loved it - much easier for them and way faster loading which saved us money in the end."
Jana S – Maple Ridge, BC, February 2010
"Great service! I probably would trade the dolly for two more boxes - because we used a moving company, we didn't have to use the dolly at all."
Steven Z – Richmond, BC, January 2010
"What a great idea. The containers are just the right size; not too small and not too big. The labeling and other various helpful tools made organizing the move so much easier. I am sure I actually saved in movers costs by using these containers. They stacked easily in the moving van and the movers were able to load much quicker. At the end there were no cardboard boxes to get rid of. Next move I'll be calling It's Your Move again!"
Guy S – South Surrey, BC, January 2010
"Always friendly and helpful. Great company, great concept, great people."
Justin T – Vancouver, BC, December 2009
"Fantastic service! The environmental aspect was the initial reason we decided to use your products instead of buying cheap boxes, but quickly found out the service you provided was phenomenal. We really appreciated the flexibility in returning the containers when we were done with them. The drop-off and pickup saved us so much time during the busy moving time. I would certainly recommend your company to all friends that are moving. Thank you!"
Alain P – Coquitlam, BC, December 2009
"Great Service, great product, and everything was as advertised. It’s a shame we don’t move every year."
Bill B – Langley, BC, December 2009
"The boxes were great to use. Easy to pack and stack. Made the move itself go faster which saves money. I would highly recommend these boxes."
Kevin J – Surrey, BC, December 2009
"Your company is fabulous. I have nothing but great things to say. Your web-site is clear and informative. Your product is fabulous, easy to use, nothing breaks, packing is easy, the un-pack is simple. Your customer service is outstanding. Thank you so very much for that which you offer. Moving is a major stress but your service places so much ease in the process: reduces moving costs, breakage, loss. I do not hesitate in recommending you to anyone! In fact for those who chose to move "the old way" I simply shake my head.
Once you have used "saynotoboxes" you will never go back. Excellent product! Excellent service! Excellent company!"
Heather C – Ladner, BC, November 2009
"This service is easy, convenient, inexpensive and far superior to using boxes in every way. We used your service for work related functions, but I have every intention to use this personally the next time I move - I've even already recommended you to friends!"
Genieve B – Vancouver, BC, October 2009
"Due to unexpected circumstances we were forced to keep the boxes for an additional month. This was very easily arranged and completely hassle free. We were under quite a bit of stress and this was one thing we didn't have to worry about. The service was exceptional and very much appreciated! Thank-you."
Caroline T – Vancouver, BC, October 2009
"Customer service was excellent and very professional, and the convenience that these boxes offer is priceless."
Jeremy S – Vancouver, BC, September 2009
"It's Your Move containers, in particular the portable wardrobes, were fantastic and made the move much easier than it would have been with a bunch of random cardboard boxes."
Monica S – North Vancouver, BC, September 2009
"Absolutely loved the totes!!! My husband commented on how easy and organized it was on moving day. I would recommend you to anyone I know moving in the future."
Kelly M – Ladner, BC, August 2009
"The labels and sharpie included were extremely helpful. The dolly was a definite must have.
The address cards are a great idea, but we never ended up using them. Very impressed with the product and service you provided!!"
Carmen C – Burnaby, BC, August 2009
"It's your move is top notch in quality service which is hard to come by these days."
Debbie W – South Surrey, BC, August 2009
"Using Its Your Move was the smartest thing we've ever done. From start to finish, a great experience for us to deal with a company that really knows what customer service and communication is all about!"
Cindi J – North Vancouver, BC, August 2009
"Awesome!! Efficient and well organized. Loved the closet boxes. Helped so much. One suggestion: tell clients with stairs to bring clothes downstairs to the closet box instead of filing it upstairs. Only made that mistake once. Filled the rest downstairs."
Sarah B – Maple Ridge, BC, July 2009
"An excellent company with superior customer service! I would recommend your products and services to anyone in the market to move. The boxes were very easy to pack and unpack and made moving so much easier than with traditional cardboard boxes. Carrie was great, took care of all of our needs and provided us with exceptional service. Not only would we use your company again, but we would also refer others to use your services!"
Kathleen E– Coquitlam, BC, July 2009
"Fabulous product and wonderful personnel to work with. We will definitely use the It's Your Move system again. Convenient, clean, easy to pack and transport - what's not to like? All of this and environmentally friendly as well. We have made a point of passing your name along to others looking for the perfect alternative to cardboard boxes. Thanks so much, Carrie and Eric!"
M & D - South Surrey, BC, June 2009
"Carrie and Eric at It's Your Move, made the entire moving experience less stressful with their prompt, courteous service, helpful hints and online resources. They even did rush order deliveries when we ran out! The crates are clean and sturdy so we didn't have to worry about crushed boxes or breakage during our move. The movers were very happy with how the crates stacked - it made loading the truck so much easier. Once the crates were emptied, It's Your Move staff picked them up, so no boxes to throw away or recycle. I would highly recommend It's Your Move if you are thinking of moving. Thank you for making things easier!"
The Wades - Surrey, BC, June 2009
"We did the bulk of our move ourselves using your crates. Your service was courteous, professional and accommodating. The only down side was not being able to get enough boxes so we did end up having to use cardboard also which was inferior to your bins."
Paul W– Ladner, BC, June 2009
"The experience was amazing – the convenience and the price fit our lifestyle and budget and the added bonus that we were being environmental made us feel great – and on top of all that your customer service was exceptional – thanks"
Judy B– South Surrey, BC, June 2009
"The boxes were absolutely super! They worked so well in fact, this is the only move we have ever had with absolutely nothing broken. I totally would relate this to the use of your boxes! This was our easiest move by far and your boxes are what made the difference. As well, the Dynamite Movers were very pleased when they came to our house on moving day and saw your boxes. The number of crates and two big containers worked out to be perfect too!"
Tammy L– Kamloops, BC, June 2009
"The moving crates were great, definitely made packing more efficient and they stack up perfectly on top of each other. Excellent customer service, and you were extremely courteous and professional, thank you! I would definitely recommend your company to my friends and family."
Mary-Ann H– Vancouver, BC, May 2009
"I wanted to thank you again for letting us use your crates. I hate moving and I have moved a lot in the past 10 years. Using your crates made this move the easiest that I have ever done. Packing the crates was simple, and unpacking them was just as easy. They are so much better than boxes because your crates are so sturdy that even if I load them full of books, I know they won't break. Plus, there is no messy taping required. They also stack so well that it helped us to save space in the moving truck, and we were able to fit more in. Being able to move the crates on the dollies that you supplied also made the move fast and easy - we just stacked the crates up on the dollies, and moved them straight down to the truck with far fewer trips than struggling to move one crate at a time. Everyone that helped us move remarked on how great the crates were, and wanted to know where we got them from.
Thanks Again, Anne-Marie - Langley, BC, August 2008
"I just wanted to send you a quick thank you for your boxes. I have been recently doing some late spring cleaning and needed to store some papers for about a week. Your company's boxes were perfect. I was able to fill them quickly then stack them in a corner. I think your product is perfect for moving as well. I plan on making a move in the next year and I certainly plan on using your boxes. Thanks."
Ty D - Langley, BC, June 2008
"We were really impressed with your company and you and Eric provided exemplary service."
Pam & John - North Vancouver, BC, May 2008
"It was by accident that we even heard about you. We had just been told that in order to have our new flooring installed our complete condo would have to be stripped because the installers would not move anything. We even had to have the walls stripped of pictures. Then we saw your ad in the newspaper and thought we'd give you a try. I have moved many times in my life before and always used cardboard boxes that I begged and scrounged and raided liquor stores for. In the end I think that they cost me a fortune to get..the amount of gas, the time, the tape, everything. And, of course the boxes were always of different sizes and did not stack neatly, fell apart, and left me with dozens of empty boxes at the end. In the end I always felt like my only solution to my move was to invest in a flame thrower. Then we found your ad in the newspaper!
I am certain that if we hadn't chanced upon you we would still be moving today. The crates were perfect. [Because they are sturdy and fit together things simply did not have to be packed and wrapped solidly. Granted we weren't moving across the country..but even so..the fact that so little wrapping of fragile items was required saved tremendous time and space... crate dollies were even better]. Always allowing us to only handle each crate once. The dollies allowed us to simply sweep things to one side of the apartment when they were full.
And the customer service you supplied was excellent. we, combined have worked for 60+ years in customer service based industries and have a good feel for what customers really want: Apparently you do to.
Nothing we asked for was too much or too much trouble. We even got extra crates at the last minute when we ran out midstream. That plus all the help you gave us estimating our needs and just generally being there for us. Thank you. I hate moving. You, however, made this one of the simplest, almost enjoyable experiences for us. You have a great company and great customer service. I hope you do really well in this business. You deserve to. I would rate you with 5 stars to anyone who is moving (or in our case just emptying the place for reflooring).
After having, as I said, worked in the customer service industry for as long as we have (airline and restaurant) we do realized one thing: People often don't say 'thank you" when they should. This is meant to be a really heartfelt "thank you" for you excellent service and even your moral support in always being there for us."
Thanks, John & John - Vancouver, BC, April 2008
"I used "Say no to boxes" and it was a life saver. The service was great because they brought the boxes right to my door. The best part was that I didn't have to scrounge for card boxes and the crates I used were sturdy and durable. They were great for all my breakables. I would definitely use "say no to boxes" again."
Kevin - Vancouver, BC, February 2008
Comments made by It's Your Move clients featured in the EcoChallange Section of The Province newspaper.
"The reusability was a key factor for sure, but I would say it was also the convenience of not having to by them. Being able to reuse and not seek it out - that's wonderful. It's like a two-for-one coupon.
The obvious idea of sustainability is excellent, plus there were a bunch of other benefits to using them. I loved the fact that if I needed something I could just open up one of the bins and I didn't have to go get a knife and cut a box open.
One of the things that was really interesting was they were stackable and they could be locked together when stacked up, bottom to top. The moving truck showed up and grabbed them on a dolly five at a time. The move was so quick. It took us probably a third of the time."
Kim & Troy - Surrey, BC, June 2007
Comment from a Thank you card received from It's Your Move clients
"Thanks so much for the It's Your Move experience. Your boxes are fabulous! That was hands down, the easiest, faster, most stress-free move we've ever been thru! We will highly recommend you guys to everyone moving..."
Steph & Doug - North Vancouver, BC, May 2007
"Eric, I would like to thank you and your company for providing my family with an easy and seamless move. I would highly recommend your services to anyone I know who is moving.
I have moved several times in my life, but this was the first time I used your services. I was impressed by your door-to-door delivery and the ease of packing the boxes. When it came to moving day, the ability to easily stack the boxes and move them around on a dolly not only saved my husbands back, but made packing the moving truck much easier. After moving in, the ease of unpacking the boxes and the ability to stack empty boxes out of the way, made my house much less cluttered than using traditional cardboard boxes.
Again, the door-to-door service in picking up the empty boxes at the end of the move, made the organization of my new home much easier and quicker. In addition I also felt as though I had done my part for the environment by not contributing needless cardboard to the land-fill.
I thank you once again, and I would not hesitate to recommend your services."
Sincerely, Kathleen - South Surrey, BC, April 2007
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